Shipping Policy
At Retroscam, we want you to receive your order safely and transparently. Below you will find all the information about our shipping.
📦 Order Processing
All orders are prepared within 1 to 3 business days after purchase.
Once processed, you will receive a confirmation email with tracking information if available.
🌍 Shipping times
Delivery times may vary depending on the destination:
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Spain: 5–10 working days
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Europe: 7–12 working days
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International: 10–20 business days
These timeframes are estimates and may be affected by external factors such as customs, holidays or logistical issues.
🔎 Order tracking
Once your order has been shipped, you will receive a tracking number so you can check its status at any time.
📬 Incorrect address
It is the customer's responsibility to enter the shipping address correctly.
If you notice an error, please contact us as soon as possible so we can correct it before shipping.
🚚 Delays
Although most orders arrive within the estimated timeframe, delays beyond our control may occasionally occur. In these cases, we will do everything we can to help you locate your package.
📩 Contact
If you have any questions about your shipment, you can write to us and our team will respond as soon as possible.
Retroscam
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